The Playbook
About us

​Zach Munz -
Outbound Guru
Hey, I'm Zach. I’m a fractional Rev Ops specialist helping early-stage SaaS companies build scalable outbound models.
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When startups transition from founder-led sales to building their first sales team, many make the mistake of hiring an SDR or founding sales member who’s expected to do it all. Sure, this approach can build your talent pipeline, but here’s the downside: without a strategic model, most of your early opportunities will rely on luck. That means you’ll struggle to generate the volume needed to validate product-market fit, fine-tune positioning, and prove growth.
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Outbound isn’t dead — but the current approach is. Instead of forcing a square peg into a round hole, I help you focus on the circles. The prospects that are primed for engagement. With stricter email regulations from providers like Google and Microsoft, mass emailing your baseline ICP is no longer an option — and can quickly burn through domains.
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Here’s a better approach: rather than leaning on volume, leverage data insights, prospect signals, and targeted hypotheses to build a scalable outbound algorithm. This isn’t about a basic ICP and high-volume messaging — it’s about analyzing signals, building applications to fill gaps, and transforming those insights into precise, high-impact outreach with minimal manual effort. This model places the right message in front of the right prospect at the right time.
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Ramping up headcount without strategy not only drains resources but also signals to investors that early market penetration might lack staying power. The current approach, where teams give reps a simple ICP and let them run through an account list personalizing outreach 1-to-1, is broken. Even with automation, this method falls short. Because its completely the wrong way around.
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If you’re ready to build an outbound model that’s based on signals, insights, and real opportunity — not luck and volume — let’s talk.
Drop me a line at zach@upstartops.com